Wedding Flowers T & C 2026 /2027

Booking fee
We ask you pay a non-refundable booking fee of £50 for weddings under £1000 and £100 for weddings over £1000. This is deducted from the final invoice but is not refunded in event of cancellation. This fee secures your wedding date.

Quotation and payment
We will provide you with an indicative cost for your wedding flowers after the initial (free of charge) consultation. Once we have finalised what your wedding flower package will include (typically after a second consultation) we will provide you with a final quote and request payment for 30% of the total balance. (This quote is valid for 30 days).
You are able to make requests for changes to your wedding flowers up until 60 days before the wedding. Significant changes may incur additional costs – you will be advised of this at the time and revised quote issued.
Payment in full (minus booking fee and initial deposit) is required no later than 30 days before your wedding day. Payment can be made by debit card or bank transfer.

Postponement and cancellation
In the unfortunate event of a cancellation the following costs will typically apply.
•From booking until 6 months before the wedding: loss of booking fee and deposit.
•2 to 6 months before the wedding: loss of booking fee and deposit plus 50% of balance.
•Up to 60 days before the wedding: loss of booking fee and deposit, plus 75% of balance
In the case of postponement due to serious unforeseen circumstances, we would endeavour to transfer your booking and any payment on account, minus our out-of- pocket expenses (including the purchase of flowers, foliage, consumables if close to date).

Hire Charges
Hire charges are included within your final wedding quote. We will clearly indicate which items are for you to keep /gift to guests and which are to be returned. We will charge full cost for hire items that are damaged and those that are not returned. We will agree date/time/location for pick up of items that are to be returned (such as urns, arch mechanics etc).

Complaints
We take pride in the quality of our work, the condition of our flowers and the services we provide. In the unlikely event you wish to make a complaint, we ask that you make this within 24 hours of delivery/set up and provide clear photographic evidence. We do not take responsibility for accidental damage incurred after our set up.

Photographs
We will take photographs of our work before and during set up. We ask that these can be used in our portfolio and for social media purposes. We would not share these until after your wedding.

Clare Morris, 11 June 2026